Main Function: Appointment scheduling & customer service

Duties & Responsibilities:

• Answers phone calls in a timely and efficient manner using the AIDET customer service key words
• Transfers calls according to procedures
• Schedules appointments in a timely and efficient manner
• Schedules appointments as directed by referring providers
• Uses scheduling books routinely
• Pages providers for hospital consults/call backs according to procedures
• Confirming of appointments
• Enters authorization information on patient account in computer
• Maintains information in a confidential manner
• Maintains work area and lobby in neat and orderly manner
• Attended required meetings and participates in committees as required
• Safeguard the privacy of patient health information
• Performs related work as required

Job Type: Full-time

Pay: $15.90 – $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• reception: 1 year (Required)
• medical reception: 1 year (Preferred)
• cardiology: 1 year (Preferred)